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Bogenbay Batyr Street 115/105, Almaty, 050000 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Grand Tien Shan Hotel
Each day we'll check prices and send you an email for your selected dates at Grand Tien Shan Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Grand Tien Shan Hotel
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Hammam, Indoor pool, Indoor pool (all year), Massage, Sauna, Solarium, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Cleaning services
Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, City view, Cleaning products, Clothes rack, Desk, Dining area, Electric kettle, Entire unit located on ground floor, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Minibar, Mosquito net, Mountain view, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that children younger than 6 years old are not allowed to visit the spa centre. Children of 6-12 years old are allowed only if accompanied by their parents according to the following schedule:
- 08.00 a.m. – 17.00 p.m. on weekdays
- 08.00 a.m. - 15.00 p.m. on Saturdays On Sundays children younger than 12 years old are not allowed to visit the spa centre.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Overall a great experience”
29 Jun 2025
It had very nice pool and cigar club for recreation. The room was amazing.

“Superb”
10 Jun 2025
The location is perfect, right in the city center and with all activities nearby. The staff was super welcoming and more particularly Denis from the guest relations who went the extra mile and helped me with any query I had

“Great time in Almaty”
09 Jun 2025
The location is superb. The room was spacious and clean. The staff was very friendly and helpful. The spa-center is good - 3 different spaces (hammam, sauna, steam room), massages.

“Comfortable older style hotel in good location with excellent breakfast.”
04 Jun 2025
Had a bit of character being somewhat vintage. The breakfast was very good-lots of choice. Room was a large size. And we got the mini fridge turned on eventually.