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La Costa, s/n, Alcalá, 38686 (show map)
Hotel Overview
Formerly Red Level at Gran Melia Tenerife - Adults Only
Before April 2019 Red Level at Gran Melia Palacio de Isora - Adults Only was known as Red Level at Gran Melia Tenerife - Adults Only
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Redlevel Villa with Private PoolSetup a Price Alert for Red Level at Gran Melia Palacio de Isora - Adults Only
Each day we'll check prices and send you an email for your selected dates at Red Level at Gran Melia Palacio de Isora - Adults Only. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Red Level at Gran Melia Palacio de Isora - Adults Only
General
Free parking, On-site parking, Parking, Pets allowed, Private parking
Activities
Canoeing, Cycling, Diving, Fishing, Hiking, Snorkelling, Table tennis, Tennis court, Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hammam, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Car hire, Electric vehicle charging station, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Adult only, Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Balcony, Bath, Bathrobe, Bathroom, Bidet, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, iPod dock, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Outdoor dining area, Outdoor furniture, Private entrance, Private Pool, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Spa Bath, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet, Wireless Internet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that guests must present the credit card used to make the reservation on arrival.Please note that all guests at this hotel must be 16 years old or older.Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.Please note, when booking more than 9 rooms, different policies and additional supplements may apply.Pets are allowed, 80€ per dog/day with a maximum of 2 per room.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Petr “Superb”
05 Jun 2025
Exceptional swimming pools, amazing breakfast at Red Level area. Delicious cuisine and top notch service at Terrace and Bistro restaurants. Staff is very helpful and kind in general.
Daryl “We really enjoyed our stay”
22 Feb 2025
Excellent location. Good service, Good room and facilities
Alison “High class hotel with outstanding facilities”
21 Feb 2025
The red level adults only area of the hotel was excellent. Room was perfect, including the balcony whirlpool bath that you could arrange for your butler to prepare for you! Breakfast was very good. Drinks (including wine and beer) and snacks were available free of charge from the lounge all day. Some nice local restaurants 5-10min walk for dinner.
Laura “Perfect hotel for gorgeous winter sun”
11 Feb 2025
Possibly the nicest hotel we’ve stayed in! The staff were so friendly and helpful, from management to cleaners. It was beautifully clean and finished to such a high spec. But the attention to detail is what steals the show. They’ve thought of everything - from the superb breakfast overlooking the ocean (for Red Level guests) to the padded sun loungers. Definitely worth going for Red Level!
