Hotel Tierra Patagonia Hotel & Spa  

General
Free parking, On-site parking, Parking, Private parking

Activities
Cycling, Fishing, Hiking, Horse riding

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Packed lunches, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk

Common areas
Garden, Shared lounge/TV area

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Miscellaneous
Allergy-free room, Designated smoking area, Heating, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Bath, Bath or Shower, Bathrobe, Bathroom, Desk, Extra Long Beds (> 2 metres), Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Lake view, Landmark view, Linen, Mountain view, Safety Deposit Box, Seating Area, Shower, Slippers, Tea/Coffee Maker, Telephone, Toilet, Towels, View, Wake Up Service/Alarm Clock, Wardrobe/Closet

Check-In
15:00- hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Tierra Patagonia Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. This property offers all-inclusive rates and normal rates (bed and breakfast).
Please note transfer services & excursions are only complimentary with the All-Inclusive packages. For Bed & Breakfast reservations, these services are available at an extra cost.
All-Inclusive rates include: -Accommodation -American breakfast, lunch and dinner -Open Bar: includes water, sodas, juices, house wines and liquors. (Premium wines and liquors available for an additional cost) -Daily excursions: 2 half-day excursions or 1 full day excursion -Access to the Uma Spa: including the pool, sauna and steam room (massages, spa treatments and therapies are available for an additional cost) -Regular transfers to and from Punta Arenas, Puerto Natales and Cerro Castillo (only for packages of minimum 3 nights stay) * -Regular transfer to and from El Calafate, Argentina (available for an additional cost) *
* Transfer times are preset and subject to change. Guests are kindly requested to arrange arrival and departure times in advance (Punta Arenas Airport is a 4-hour drive away)
LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.