General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Activities
Golf course (within 3 km)

Services
Free WiFi, Internet services, WiFi

Food & Drink
BBQ facilities

Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)

Front-desk/reception area services
Luggage storage, Safety deposit box, Tour desk

Common areas
Garden

Cleaning services
Daily maid service, Laundry

Business facilities
Fax/photocopying

Miscellaneous
Adult only, Air conditioning, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Clothes rack, Desk, Dining area, Dining table, Dishwasher, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Fan, Flat-screen TV, Hairdryer, Heating, Hot Tub, iPod dock, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Laptop safe, Linen, Microwave, Outdoor dining area, Outdoor furniture, Patio, Pool view, Private entrance, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Sofa, Soundproofing, Spa Bath, Stovetop, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toaster, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wardrobe/Closet, Washing Machine

Check-In
From 15:00 hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
A security deposit of AUD 1 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please inform Shantara Resort Port Douglas - Adults Only Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Guests arriving before 07:00 hours or after 18:00 hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.
Please note that a 2% surcharge applies for payments with American Express credit card.
Please note that all special requests are subject to availability upon check in, and cannot be guaranteed.
Please note that housekeeping service is only offered for stays of more than 7 nights. You can request daily housekeeping service at an extra charge.
Please note that Shantara Apartments Port Douglas only caters for children over 16 years.