General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Restaurant, Room service

Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)

Transportation
Bicycle rental, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk

Common areas
Garden

Entertainment and children services
Babysitting/child services

Cleaning services
Dry cleaning, Laundry

Business facilities
Fax/photocopying

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Barbecue, Bath or Shower, Bathrobe, Bathroom, Cable Channels, CD Player, Clothes rack, Dining area, Dining table, Dishwasher, DVD Player, Electric kettle, Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Kitchen, Kitchenware, Linen, Microwave, Outdoor dining area, Outdoor furniture, Oven, Radio, Refrigerator, Safety Deposit Box, Seating Area, Shower, Sofa, Spa Bath, Stovetop, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toaster, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet, Washing Machine

Check-In
14:00- hours

Check-Out
Untill 10:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the annual Ironman Race between Cairns and Port Douglas will take place on Sunday 09 June, 2019. Transport will be affected during this time. The main road along the Range between Old Port Road and Palm Cove will be closed between 05:30 – 17:30. There will also be various detours within Port Douglas itself. For more information and detour information, please contact the property using the contact details found on the booking form.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise.
Please note that there is a 1.10% charge when you pay with a MasterCard credit card. Please note that there is a 1.25% charge when you pay with a Visa credit card. Please note that there is a 3.35% charge when you pay with an American Express or JCB card. Please note that there is a 3.50% charge when you pay with a Diners Club credit card.
Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.