General
Free parking, On-site parking, Parking, Private parking

Services
Internet services

Food & Drink
BBQ facilities

Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year)

Transportation
Airport shuttle, Airport shuttle (surcharge)

Front-desk/reception area services
Luggage storage, Tour desk

Common areas
Garden

Entertainment and children services
Babysitting/child services

Cleaning services
Laundry

Miscellaneous
Air conditioning, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bathroom, Cable Channels, Dining area, DVD Player, Electric kettle, Fan, Free toiletries, Hairdryer, Iron, Ironing Facilities, Kitchenette, Kitchenware, Microwave, Radio, Refrigerator, Safety Deposit Box, Seating Area, Shower, Sofa, Spa Bath, Telephone, Toilet, TV

Check-In
From 14:00 hours

Check-Out
Untill 10:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the annual Ironman Race between Cairns and Port Douglas will take place on Sunday 09 June, 2019. Transport will be affected during this time. The main road along the Range between Old Port Road and Palm Cove will be closed between 05:30 – 17:30. There will also be various detours within Port Douglas itself. For more information including detour information, please contact the property using the contact details found on the booking form.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise.
Please note that there is a 1.10% charge when you pay with a MasterCard credit card. Please note that there is a 1.25% charge when you pay with a Visa credit card. Please note that there is a 3.35% charge when you pay with an American Express or JCB card. Please note that there is a 3.50% charge when you pay with a Diners Club credit card.
Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.
Please note that accommodation is serviced once a week.
Please note the airport shuttle service is an additional charge of AUD 43 per person, each way. For more information, please contact the property using the contact details found on the booking form.