General
WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Snack bar, Special diet menus (on request)

Front-desk/reception area services
ATM/cash machine on site, Express check-in/check-out, Luggage storage, Private check-in/check-out

Common areas
Terrace

Entertainment and children services
Evening entertainment, Nightclub/DJ

Cleaning services
Daily maid service

Business facilities
Fax/photocopying

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, VIP room facilities

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bathroom, Cable Channels, Carpeted, Clothes rack, Coffee machine, Desk, Electric kettle, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, iPod dock, Ironing Facilities, Landmark view, Linen, Patio, Radio, Refrigerator, Satellite Channels, Seating Area, Shower, Sofa, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, View

Check-In
From 14:00 hours

Check-Out
Untill 10:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Lucky Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Please note that the hotel has live entertainment every Friday and Saturday night, and Sunday evening. Increased noise may be heard at these times.
Please note that there is a 1.5% charge when you pay with a credit card.
Please note that venue trading hours are as follows: Monday – Tuesday: closed Wednesday – Thursday: 10.00 – 00.00 Friday: 10:00 – 01:00 Saturday: 10:00 – 02:00 Sunday: 10:00 – 22:00
RECEPTION HOURS: Reception Hours are currently limited due to Covid-19. Please see below for current hours: Monday: 9.00am – 2.00pm Tuesday: 9.00am – 5.00pm Wednesday: 9:00am – 5:00pm Thursday: 9:00am – 5:00pm Friday: 9:00am – 5:00pm Saturday: 9:00am – 5:00pm Sunday: 9:00am – 12:00pm
Guests planning to arrive outside trading hours must contact this property in advance for check-in instructions. Please contact the property as staff may be required to set up your key in the after-hours self-check-in security box, using the contact details found on the booking confirmation.