Hotel Crown Towers Melbourne (formerly Crown Towers) 

General
On-site parking, Parking

Activities
Bowling

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre

Transportation
Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Newspapers, Safety deposit box, Ticket service, Tour desk, Valet parking

Entertainment and children services
Casino, Evening entertainment, Nightclub/DJ

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Shoeshine, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop, Gift shop, Shops (on site)

Miscellaneous
Air conditioning, Bridal suite, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Soundproof rooms, VIP room facilities

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bathrobe, Bathroom, Cable Channels, Carpeted, Clothes rack, Desk, Dressing Room, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Minibar, Pay-per-view Channels, Radio, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock

Check-In
14:00- hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool #1 is closed from Fri 22 Oct 2021 until Fri 05 Nov 2021 Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodation upon check-in (if not prepaid in advance).
An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted.
Please note a service fee of 1.2% applies to all credit card transactions.
Bookings are subject to Victorian Government restrictions being lifted to allow Crown hotels to re-open. Bookings will be automatically cancelled in the event that Victorian Government restrictions are extended beyond the booking date which prevent Crown from reopening by this date. The Victorian Government has indicated that guests over the age of 16 wishing to stay at Crown Towers, Crown Metropol or Crown Promenade and staff working at these Crown hotels will need to be fully vaccinated. Crown Melbourne will request official proof of vaccination or medical contraindication certificate from each of these visitors upon arrival to the complex. Entry may be denied if official proof of vaccination or a medical contraindication certificate cannot be presented.