General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere

Activities
Cycling, Horse riding

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Packed lunches, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Fitness centre, Hammam, Indoor pool, Indoor pool (all year), Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre

Transportation
Car hire

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Newspapers, Safety deposit box, Ticket service, Valet parking

Common areas
Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Shoeshine

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Shops (on site)

Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, VIP room facilities

Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Carpeted, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, Interconnected room(s) available, Kitchen, Kitchenware, Lake view, Laptop safe, Outdoor furniture, Radio, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Spa Bath, Stovetop, Tea/Coffee Maker, Telephone, Terrace, Toilet, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet

Check-In
From 15:00 hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform Kempinski Hotel Frankfurt Gravenbruch in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that the credit card used to guarantee the reservation must be presented at check-in. If you are unable to present the same card at check-in, you will have to use an alternative form of payment.
Please note that children can only use the swimming pool between 11:00 and 17:00. Between 01 June and 30 September children can use the swimming pool between 11:00 and 20:00.