General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Restaurant, Vending machine (drinks), Vending machine (snacks)

Pools and wellness
Beachfront, Fitness centre, Hot tub, Outdoor pool, Outdoor pool (all year), Sauna

Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)

Front-desk/reception area services
Luggage storage, Safety deposit box, Ticket service, Tour desk

Common areas
Sun terrace

Cleaning services
Daily maid service, Dry cleaning

Business facilities
Fax/photocopying

Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms

Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bath or Shower, Bathroom, Blu-ray player, Cable Channels, Carpeted, City view, Coffee machine, Dining area, Dining table, Dishwasher, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Outdoor dining area, Outdoor furniture, Oven, Private entrance, Refrigerator, Safety Deposit Box, Satellite Channels, Sauna, Sea view, Seating Area, Shower, Sofa, Spa Bath, Stovetop, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toaster, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wardrobe/Closet, Washing Machine

Check-In
From 14:00 hours

Check-Out
Untill 10:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform ULTIQA Shearwater Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. A damage deposit of AUD 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Sauna is closed from Sun 21 Feb 2021 until Sun 14 Mar 2021 Hot tub/jacuzzi is closed from Sun 21 Feb 2021 until Sun 14 Mar 2021 Swimming pool #1 is closed from Sun 21 Feb 2021 until Sun 14 Mar 2021 Swimming pool #2 is closed from Sun 21 Feb 2021 until Sun 14 Mar 2021 You must show a valid credit card and photo ID upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.
If you expect to arrive outside reception opening hours, please inform Shearwater Resort in advance, using the contact details found on the booking confirmation.
Please note that reception hours are as follows: Monday-Friday 9:00 until 17:00. Saturday-Sunday 9:00 until 13:00.