Hotel Mercure Ballarat Hotel & Convention Centre (formerly Ballarat Lodge and Convention Centre) 

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Special diet menus (on request)

Pools and wellness
Massage, Spa and wellness centre

Front-desk/reception area services
Concierge service, Luggage storage

Common areas
Garden, Shared lounge/TV area, Terrace

Cleaning services
Dry cleaning, Laundry

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathroom, Carpeted, Desk, Dining table, Electric kettle, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Kitchen, Kitchenware, Linen, Microwave, Radio, Refrigerator, Safety Deposit Box, Shower, Stovetop, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, TV, Upper floors accessible by stairs only, Wardrobe/Closet, Washing Machine

Check-In
From 14:00 hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please inform Mercure Ballarat Hotel & Convention Centre in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.