General
On-site parking, Parking, Private parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Room service, Snack bar

Pools and wellness
Beachfront, Outdoor pool, Outdoor pool (all year)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Currency exchange, Luggage storage, Safety deposit box, Valet parking

Common areas
Terrace

Cleaning services
Dry cleaning, Ironing service, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Gift shop, Shops (on site)

Miscellaneous
Air conditioning, Lift, Non-smoking rooms, Non-smoking throughout, VIP room facilities

Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Cable Channels, Coffee machine, Desk, Dining table, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Minibar, Radio, Refrigerator, Safety Deposit Box, Sea view, Shower, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, Towels/Sheets (extra fee), TV, View, Wake-up service, Wardrobe/Closet

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa/wellness centre is closed from Tue 17 Nov 2020 until Sat 31 Jul 2021 Please note that there is an additional daily fee to use the beachfront cabins. This fee can be used towards the cost of food and drinks ordered in the cabin.
Property does not accept debit card for payments on bookings.
Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Children up to 11 years of age stay free of charge when booking a room without meal plan (European Plan).
Children from 4 to 11 years pay extra charge when booking offer with Breakfast Included. Please contact the property.
Please note that Privilege Club Ocean View Suite includes a continental breakfast.
Please note that bed configuration preferences cannot be guaranteed and are subject to availability upon arrival.
Please note that the palapa's are currently out of service. Please contact the property for details.